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Dear Geek Squad,
I recently purchased an HP Printer, and when I stay in the
room when it's printing, it works perfectly.
nearly every time I leave the room while a print job is in progress and
come back a bit later, I find all the papers come out wrinkled,
sometimes even shredded, with blurred ink.
If I re-start the print job and baby sit it, there are no
problems. You can imagine that this has been very
frustrating, and I would appreciate one of your technicians
coming out to fix whatever the problem is.
Thank you for contacting the Geek Squad. As you know, one of our top
technicians was dispatched to investigate your
printer problem. His initial findings mirrored your experience, so he
set up a hidden camera to document what
was causing the paper disruption.
Please review the attached video, and thanks again for your business.
And for the laughs we all had upon discovering the source of your
Click twice to view again